Shipping Policy

Shipping Policy

At Zooded, we're committed to providing you with exceptional service, which includes a seamless shopping and shipping experience. Here's what you can expect:

Order Fulfillment Time
We strive to process and fulfill your order within 7-10 business days from the date of purchase. This allows us to ensure the quality and craftsmanship of each product.

Shipping Rates
Shipping rates are calculated based on your location, shipping weight, and order total. You can view the shipping cost for your order during checkout.

Order Tracking
Once your order is shipped, you'll receive a shipping confirmation email containing tracking information. This allows you to monitor the progress of your delivery.

Delivery Times
Delivery times vary depending on your location and the selected products. While we make every effort to ensure prompt delivery, please note that actual delivery times may vary, and some products may ship separately. 

Incomplete or Incorrect Addresses
It's important to provide accurate and complete shipping information during checkout. We are not responsible for orders that cannot be delivered due to incorrect or incomplete addresses provided by the customer.

Order Changes and Cancellations
If you need to make changes to your order or cancel it, please contact us as soon as possible. We'll do our best to accommodate your request, but once your order has been processed, we may not be able to make changes.

Lost or Stolen Packages
We are not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier and your local authorities, if necessary.

If you have any questions or require assistance with your order or shipping, please don't hesitate to reach out to our customer support team at info@zooded365.com.

Thank you for choosing Zooded. We appreciate your trust and look forward to delivering quality cannabis-inspired apparel to your doorstep.